{"id":14511,"date":"2018-12-26T13:25:20","date_gmt":"2018-12-26T12:25:20","guid":{"rendered":"https:\/\/www.barcelonesa.com\/barcelonesa-presenta-los-resultados-de-satisfaccion-de-clientes-del-ano-2018\/"},"modified":"2021-06-21T11:32:22","modified_gmt":"2021-06-21T09:32:22","slug":"barcelonesa-presents-its-client-satisfaction-results-2018","status":"publish","type":"post","link":"https:\/\/www.barcelonesa.com\/en\/blog\/barcelonesa-presents-its-client-satisfaction-results-2018\/","title":{"rendered":"Barcelonesa presents its client satisfaction results from 2018"},"content":{"rendered":"\n<p>Midway through 2018, Barcelonesa sent out a satisfaction survey to all its clients with two goals in mind: measuring the overall satisfaction rate and their perception of the quality of services offered.<\/p>\n\n\n\n<p>The overall results, as can be seen in the table above, were the following:&nbsp;<strong>Overall level of satisfaction:<\/strong>&nbsp;4\/5 stars and&nbsp;<strong>Overall level of loyalty:<\/strong>&nbsp;4.5\/5 stars.<\/p>\n\n\n\n<p>As the year comes to close it&#8217;s time to take stock of things, and we&#8217;d like to take a moment to think about those things that haven&#8217;t worked out so that we can improve, but we want to recognise our&nbsp;<strong>successes&nbsp;<\/strong>as well. In that regard, we are happy to report that the overall satisfaction results obtained this year are something that we are very proud of here at Barcelonesa.<\/p>\n\n\n\n<p>Therefore, we&#8217;d like to take advantage of the moment to thank our clients for their participation and for helping us keep our commitment to improving every single day. Though&nbsp;<strong>we are happy to have achieved four stars, our goal is to continue working together in order to reach five stars in the coming year, which is just around the corner.&nbsp;<\/strong><\/p>\n\n\n\n<p><strong>To another year working together!<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Midway through 2018, Barcelonesa sent out a satisfaction survey to all its clients with two goals in mind: measuring the overall satisfaction rate and their perception of the quality of services offered. The overall results, as can be seen in the table above, were the following:&nbsp;Overall level of satisfaction:&nbsp;4\/5 stars and&nbsp;Overall level of loyalty:&nbsp;4.5\/5 stars. [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":14513,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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